Criticism hurts, especially the non-constructive kind. We tend to stay away from such critics. But is that the wisest choice? Should we draw close to them instead of pulling away from them?
Murray Bowen, the father of family systems, coined the phrase “non-anxious presence.” He used this term to describe a personal quality that when a leader exhibits it, can keep a family or a group’s overall emotional reactivity and anxiety down. He and others suggest that leaders should not cut off their critics, but should actually stay connected to them in a calm way.